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Jeffery A. Williams
Director, Digital Insurance Leader
Jeffery is a Director and Digital Insurance Leader at Microsoft, where he helps insurers build next generation capabilities that differentiate their business, elevate customer and agency experience, and streamline costs to drive profitability. Leveraging his insurance sector knowledge, financial acumen, and Microsoft’s expansive cloud and business application portfolio, he helps his customers envision and build new business models and digital insurance products and services. He also supports Microsoft’s digital insurance thought leadership program, where he works closely with the marketing domain to author insights that highlight Microsoft’s value proposition in the insurance marketplace.
Previous Work Experience
Jeffery has 20+ years of experience working with C-suite executives and senior business leaders to shape digital strategy for insurance clients. Prior to joining Microsoft, Jeffery was a senior analyst at Forrester Research where he led Forrester’s Digital Insurance practice. His practice focused on the intersection of secular trends and technological advancements, such as cloud computing, the internet of things, and artificial intelligence as these advancements have changed the way insurers deploy technology to win in their markets. He wrote more than 80 digital insurance reports, articles, and blogs, spoke at several conferences and during many vendor webinars, and was featured in numerous insurance sector magazines.
Prior to Forrester, Jeffery was an associate director at Ernst & Young (EY), where he led EY’s Americas’ Insurance sector market research and insights practice, working closely with executive partners to drive growth at key global and US accounts while managing a team of globally dispersed analysts. Before EY, Jeffery was a senior manager at PwC, where he delivered insurance industry and company research, analysis and thought leadership to client services partners and engagement teams during pursuits. Prior to PwC, Jeffery was employed as an equity research analyst at global investment banks, covering the retail and automotive aftermarket industries.
When he isn’t working, Jeffery enjoys spending time with his family and pets, exercising, and serving his communities as a board member and mentor.
Education
Jeffery holds an MBA from the Darden School at the University of Virginia in Charlottesville, Virginia (USA). He received a bachelor’s degree in agribusiness from Florida A&M University in Tallahassee, Florida (USA).